Yes, you can. During the checkout process, you can specify a different shipping address for the recipient of the gift. Additionally, if you would like to include a personalized message, you can provide instructions to our customer service team, and we’ll ensure it’s included with the delivery. If you have any specific requests or need… Continue reading Can I place an order for someone else as a gift?
Orders can be canceled for a full refund if the cancellation is requested within 48 hours after placing the order. After this period, a 50% non-refundable fee applies to cancellations due to the made-to-order nature of our products. Please refer to our cancellation policy for more details.
All our products are handmade with care, and it takes time to create each piece. Orders are typically delivered within 30-45 business days. However, please note that handmade items may require additional time for production. Our team will keep you informed about the status of your order throughout the process.
Feel free to reach us at (04) xxx xxxx or via WhatsApp at xxxxxxxxx , and a customer care representative will gladly assist you in placing your order. Our office is open Monday through Saturday, from 9 AM to 6 PM, Gulf Standard Time.
Certainly! We offer customization options for many of our products. Our team understands that finding large-size wall art pieces within the UAE can be challenging. Whether you need a specific size or color modification, we’re here to help create a piece that perfectly suits your space and style.
We accept various payment methods, including credit/debit cards, bank transfers, and cash on delivery. For cash payments, a 50% payment is required upon order confirmation.
Upon placing your order, you’ll receive an email confirmation with the details of your order. Our team will then review and confirm your order through WhatsApp, email, or phone call, ensuring a seamless transaction process.